The Association’s management ascribes great importance to providing instruction and information to the general public about wastewater treatment and effluent reclamation. Many visitors come to the treatment plant in organized groups. Most are elementary and high school students, college students and retirees. Professionals in this field also occasionally visit the plant in prior coordination in order to see it first-hand and learn about the operation of a municipal wastewater treatment plant of this size. A Visitors Center has been built in the administration building, to receive these visitors. The air-conditioned lecture hall at the Visitors Center has a capacity of 50 participants with a transparency projector, screen, slide projector, video device and DVD. In this way, visitors are able to receive clear and easily understandable explanations. A large dynamic model has been constructed at the entrance to the lecture hall as part of the plant’s public information system. A short video clip has also been produced that precisely describes and explains the processes taking place at each stage of wastewater and sludge treatment at the plant. Brochures have also been prepared and printed for hand out. One such brochure is designed to be distributed to elementary school students and another is intended for distribution to high school students, college students and retirees. Plant visitors are welcomed at the Visitors Center where they receive light refreshments and a short lecture from a plant professional who explains with the use of the model, the film and slides how the plant operates at the various stages of the wastewater treatment process. Following the lecture, visitors are invited for a guided tour during which they pass among the treatment structures and processes, ask questions and get answers. In order to facilitate the visit and to prevent accidents, all of the areas along the instruction route have been fenced.